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Education

Running a call center can be an extremely complex and challenging process, so thoroughly understanding the core technologies that drives it, is critical to success. Noble-Amcat educational services play a vital role in helping clients build successful operations. The Amcat educational philosophy focuses on the human element to that enables both technical and non-technical personnel to get the most out of their contact center technology and staff.

Start-up Educational Services

Noble-Amcat makes sure that your team is ready to work when the Amcat solution is implemented. Amcat provides comprehensive on-site instruction for your team and works in concert with the Amcat implementation staff so your agents and managers will feel confident in using the Amcat solution from the outset.


‘Certified Amcat’ Programs

Amcat offers ‘Certified Amcat’ courses so that managers and supervisors can build skill sets in various areas including contact center management and database management.


The Amcat Customer Development Center

Amcat’s customer development centers help existing and future customers get the most out of their contact center technology. By offering a series of specially designed courses provided at dedicated educational centers, companies can get the instruction they need in a class room setting.

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news & events
Noble Amcat Host Contact Centre Evolution 2008 [ more ]
SNUG: Select Noble® Users Group Conference 2008 [ more ]
Noble Systems® Announces Acquisition of Amcat™ [ more ]

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