Publications

Brochures

Noble-Amcat Overview

• Amcat corporate overview
• Amcat Quick-Read Overview_07

Noble-Amcat Products

• Contact Center Suite Overview

Contact Center Suite Overview

• Contact Center Suite Overview 
• Management Console
• Historical Reporting
• Agent Contact and Contact Designer

Inbound Solutions

• Amcat Inbound and Blended Solutions

Outbound Solutions

• Amcat Outbound Solutions

Contact Center Suite for Collections

• Contact Center Suite for Collections

Contact Center Suite for Mortgage

• Contact Center Suite for Mortgage Companies

Amcat Customer Care

• Professional Services
• Continuing Software Support

Contact Center Compliance

• SmartComply™ Overview Brochure
• CT Labs White Paper

Virtual Contact Centers

• Contact Centers without Boundaries: The new unified contact center model explained

White Papers

• Amcat Algorithm White Paper
• Amcat Software Architecture
• Data Monitor White Paper: The Future of Integrated Customer Contact
• Pocket Guide to Building Effective Contact Center Communications, 2nd Edition U.S. and Americas version
• Pocket Guide to Building Effective Contact Centre Communications, 2nd Edition UK and Europe version

VoIP and IP-Enabled Call Centers

• Exploring VoIP in the Contact Center
• VoiP Strategies in Contact Centers
• Amcat Wins the New IP Pioneer Award

Tim Searcy Speech, CEO ATA

• Tim Searcy ATA Challenges Speech

Compliance White Papers

• Building a compliant organisation_UK