Press Releases

• Noble Amcat Host Contact Centre Evolution 2008 March 2008
• Noble Systems® Announces Acquisition of Amcat™ November 2007
• Amcat and CRMnow integrate CRM with customer contact to provide mortgage companies with next-generation customer management and lead qualification October 2007
• Amcat partners with Gryphon to provide comprehensive guaranteed DNC compliance for outbound activities September 2007
• New Amcat IP software breaks down barriers for supporting home-based agents and distributed operations July 2007
• Amcat's New IP Contact Center Model Designed for Adaptability June 2007
• Merchant Lynx Selects Amcat to Enhance Call Center Sales Effectiveness June 2007
• Amcat Wins IP Contact Center Software Award June 2007
• Amcat and Aculab Deliver the Contact Center of the Future June 2007
• Amcat Partners With Workforce Management Leader IEX, a NICE Systems company May 2007
• Outsourced contact centre chooses Amcat to automate results-driven campaigns and boost productivity by 100% May 2007
• Amcat Expands South African Operations April 2007
• JJB Sports selects Amcat technology for integrated call and order processing center April 2007
• Amcat partners with QAS to offer contact centers data capture verification tools March 2007
• Amcat launches next generation CTI-based agent productivity software March 2007
• Amcat praises UK customer’s decision to discontinue AMD (Answer Machine Detect) February 2007
• Telecom 3 selects Amcat technology January 2007
• Regional start-up mortgage broker selects Amcat technology for fast-track growth November 2006
• Estate Agent makes new technology “Appointment” November 2006
• Contact Centers see importance of sharing data November 2006
• Specialty Catalog selects Amcat to improve customer interaction productivity & service goals November 2006
• Countrywide Skips selects Amcat software for inbound CRM and outbound B2B telesales November 2006
• Kitchen specialist extends customer reach and boosts business with Amcat September 2006
• Geko chooses Amcat to improve inbound outbound lead generation September 2006
• Amcat Wins TMC Labs Innovation Award for Unified Customer Contact Management September 2006
• Amcat appoints head of sales for North America September 2006
• Mortgage specialist, Cartel Group, chooses Amcat August 2006
• Amcat appoints UK sales management - to help organisations provide enhanced customer care August 2006
• Amcat ships new soft IP PBX functionality: Healthcare supplier, UroMed expands customer service July 2006
• Leading mortgage lender selects Amcat for next generation customer contact July 2006
• Amcat partners with Aculab to provide affordable & mission-critical IP contact center solutions July 2006
• Amcat Appoints New Leadership for UK and EMEA June 2006
• Amcat Announces Key Senior Appointments May 2006
• Amcat Wins CRM Excellence Award May 2006
• Amcat wins walter Telemedien-Group software contract January 2006
• Amcat Enterprise Edition Wins Product of the Year January 2006
• Mortgage Broker Wins Top Honors using Amcat Technology December 2005
• Call Center completes emergency evacuation within hours of Hurricane Rita November 2005
• Amcat welcomes Ofcom initiative to reduce Silent Calls in the UK November 2005
• Amcat Wins first ATA 'Technovation' Award October 2005
• Amcat Launches Enterprise Edition for Multi-site and Distributed Contact Centers September 2005
• Amcat wins contract with major Swedish outsourcer September 2005
• Amcat Wins CRM Excellence Award July 2005
• Amcat's Contact Center Suite Wins Prestigious IT Award July 2005
• Amcat Signs OEM Partnership with speech leader, ScanSoft May 2005
• Amcat Wins Contact Center IP Technology Pioneer Award April 2005
• Amcat Launches New Web Site February 2005
• Amcat signs OEM partnership with IP softphone specialist Xten February 2005
• Amcat invests in worldwide expansion program December 2004
• Amcat Announces New Functionality to Increase Effectiveness of Debt Collection Industry December 2004
• Amcat Introduces Next Level In Intelligent Outbound Contact September 2004
• Amcat and UK Telemarketing Industry Show Commitment to Reduce Silent Calls June 2004
• Amcat promotes 'Best Practices' in outbound calling May 2004
• Amcat's Contact Center Suite Lauded for Innovation by U.S. Business and Industry February 2004
• Amcat Wins 2003 Product of the Year Award from Customer Inter@action Solutions Magazine January 2004