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Amcat Americas Newsletter: Q2 2007

Published July 2007

Read the Q2 newsletter online at:

Amcat Q2 Newsletter

 

Sample stories include:

 

Tips for the Contact Center
  Discover the 10 Keys to Conversational Success?
Contact center experts discuss 10 conversational skills that are keys to interaction success.
Read More
  How Does Your Contact Center Measure Up?
The vital steps you need to determine how well your contact center is performing
Read More
  4 Ways to Cool Down Hot Customers
Proven methods to cool down customers that are not happy
Read More


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news & events
Noble Amcat Host Contact Centre Evolution 2008 [ more ]
SNUG: Select Noble® Users Group Conference 2008 [ more ]
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