Amcat's New IP Contact Center Model Designed for Adaptability

Amcat’s New Enterprise IP Contact Center Model Designed for Adaptability

Amcat Identifies Seven Critical Requirements for Any IP Contact Center Model

Oklahoma City, Manchester UK, June 21, 2007 - Amcat, a leading provider of intelligent customer interaction solutions, is developing a new enterprise IP contact center model, Amcat Interactions, that is highly adaptable to changing business requirements, helping companies increase productivity while decreasing costs.

Compared to hardware-oriented systems, Amcat’s new generation contact center software is built to a “Contact Center Software without Boundaries™” design that incorporates seven critical requirements to deliver greater flexibility, services and cost savings to its customers:...

To read the full release, click here:  Amcat's IP Contact Center