Manchester, UK - Oklahoma City, OK, 4th January, 2007 – Amcat, a global leader in customer care & interaction solutions is to provide its Contact Centre Suite technology to Telecom 3 (part of the Voicestream Group) at its head office based in Kilmarnock, Scotland. Established in 1985, the mobile specialist which celebrated its 21st birthday this year, is to use Amcat’s technology to increase and track levels of service for B2B and B2C customers, both on inbound enquiries and outbound calls.
To read the full release, click here: Telecom 3
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