Amcat recognizes "Every Company is a Contact Center." Creates strategy and team to address new customer interaction needs
Amcat, a global leader in customer care & interaction solutions, announced today a company-wide strategy, including key personnel additions, to expand the capabilities of the company to meet the demands of any organization interacting with customers. Recognizing that “Every Company is a Contact Center”, Amcat is executing a strategy and a vision that addresses the needs of companies not only with conventional contact centers, but for any type of business involved in customer interaction that wants to provide better customer care with reduced costs.
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