Amcat Launches Enterprise Edition for Multi-site and Distributed Contact Centers

Amcat launches ‘Enterprise Edition’ for multi-site & distributed contact centers

New technology offers centralized management, reduced costs, increased resilience and scalability for multi-site operations

Edmond, Oklahoma, 28th September, 2005 - Amcat, a global leader in call center technology solutions, is launching a new product developed specifically for multi-site, distributed and virtual contact centers.  The new product called “Contact Center Suite - Enterprise Edition” enables companies running contact centers at various geographical locations or in campus environments to increase operational efficiencies and decrease costs by centralizing the resources for management and control.  With a single point of control, there is no need to duplicate multiple management teams for each location.  The new edition will also increase resilience and uptime using the latest clustering technologies. Continues...

For the full Enterprise Edition release, please click here