American Capital Mortgage gets the support they need from Amcat pros
"Rob provided the kind of quality customer service that you just don’t experience in this day and age much anymore."
As director of Customer Care for Amcat, I deal with customer issues every day and at Amcat we live and breathe service and do our absolute best to solve your issues and let you know that we care about you and your business.
So, it is particularly rewarding when a customer goes out of her way to recognize the job done by one of our support professionals which also reflects on the entire team. Recently, I received a call from Vanessa Foreman of American Capital Mortgage where she related an Amcat experience... one which we strive to provide each and every day for all our customers... Les Reed, Director Amcat Customer Care, North America
"I just wanted to call and let you know how appreciative we are for the support we received from Amcat and Rob Templin. He was extremely knowledgeable from a technology stand point. But, more over, his professionalism was right on top. He provided the kind of quality customer service that you just don’t experience in this day and age much anymore. So I really appreciate everything Rob and the entire team did for American Capital Mortgage. I just felt that I wanted to let you know. Thanks."
Vanessa Foreman, American Capital Mortgage
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