Amcat Customer Care Team Recognized for Superior Customer Service

Amcat Customer Care Sets the Standard for Service 

One of the areas that distinguishes Amcat from other companies is the dedication and skill of the Amcat Customer Care Team.  It is made up of some of the finest and most skilled engineers in the software field.  These fine software engineers frequently receive unsolicited praise from the Amcat customers they serve.

These days when service is often a cost item that is downplayed or outsourced, it's refreshing to see a team that goes the 'extra mile' for the customer.  Please read the following unsolicited letter from an Amcat customer:  

American Fidelity Group, July 2005  

"American Fidelity Group would like to express our sincere appreciation for the superior customer service provided by one of your colleagues, Josh Wilsie.  His 'can do' attitude along with incredible flexibility has proven to be most helpful.  As we've experienced some system difficulties beyond our control, Josh has been extremely helpful in finding resolution to the problems- he's even managed to turn these misfortunes into positive situations.

Josh has an incredible work ethic and his passion for what he does has made a tremendous impact on all of us at American Fidelity Group.  We are encouraged to know that Amcat can professionally handle any issue we may encounter as we continue to grow and develop.  Knowing that individuals like Josh will be there to guide and support us is a huge comfort for our staff."

Thanks to the Amcat Customer Care Team for a job 'well done'!