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'A Marriage of Minds' - Call Centre Focus Year Book

As appeared in the Sunday, February 01, 2004 issue.

1st February 2004
Call Centre Focus Year Book
By Dudley Larus
�A Marriage of Minds�

Dudley Larus, VP of marketing at call centre technology provider Amcat, provides an insight into the history of outbound calling technology and how market forces will determine its development in the future.

Click on the link below to download the article:
Call Centre Focus Year Book

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