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Noble-Amcat Mortgage Contact Management Solution

Noble-Amcat software helps mortgage finance centers, lead originators and brokers obtain, process and close more leads, more quickly and efficiently every day 

 

Obtain, Process and Close More Mortgage Leads


Amcat is the mortgage specialist.  We help mortgage, finance and loan centers worldwide quickly move sales prospects into the business process, qualify and turn leads into customers and then, communicate with them throughout  the business life cycle.  

 

Amcat is the choice of leading mortgage originators, sub-prime lenders and banking institutions. 

   

  • Amcat software speeds up the loan qualification process so more applications are processed each day. Easily integrated with mortgage Web, email or other marketing sources.
  • Software controls messaging for marketing, mortgage CRM, and qualification processes.
  • Seamless integration with Calyx and other software systems or databases.
  • Professional customer service interactions with all the appropriate CRM data.
  • Compliant and fully tested with all 'Do Not Call' call center international regulations.
  • Call (and data)  transfer or conferencing:to loan officers where ever they may be located.  
  • More agent talk time and qualified leads every hour, every day:  Amcat's unified inbound outbound blended solution provides advanced customer service management capabilities.

Solutions for mortgage service centers

 
  • Easy-to-manage and use: This software system saves mortgage companies money each day by automating many features and providing 'set it, and forget about it' type controls. 
  • Flexible agent (Web-based) scripting allows you to control how agents capture information, complete the loan qualification and lead tracking processes.
  • Agent call back schedules as needed.  The calls can be routed to a specific mortgage agent or to a group of agents. This a critical function for CRM and closing leads. 
  • Transfer of web-based data directly into agent qualification scripts:  Speed up lead generation and finance qualification processes.
  • Inbound and outbound email:  Integrate email leads with your marketing campaigns.  Mortage agents can provide critical forms and follow-up information to customers.
  • Three way data conferencing and transfer: Easily conference in a third party such as a loan officer and transfer the call with data.
  • Calyx integration: Move data from the agent qualification scripts directly into Calyx or other applications.

Unsurpassed campaign management and call handling


Campaign management includes the ability to create targeted lists and customized call results codes in seconds. Additionally, you can create new database fields and manage databases all with an easy-to-use user interface.

Call Recycling and the Amcat Living FileTM The Amcat system is the most efficient available for penetrating and making efficient use of marketing lead lists. Independent reports show that it is up to 300% more efficient than competitive systems in list efficiency.

Flexible agent (Web-based) scripting allows you to control any project including the flow of a qualifying call or any interaction process.  You can also control  branding, how representatives capture or provide information, etc.



How can we assist you?

case studies
 
 
 
 
View all case studies here

news & events
Noble Amcat Host Contact Centre Evolution 2008 [ more ]
SNUG: Select Noble® Users Group Conference 2008 [ more ]
Noble Systems® Announces Acquisition of Amcat™ [ more ]

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