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Management Team

 

Jim Texter 
Colin Chave
Jeff Fontenot 

 

Jim Texter

Jim Texter is instrumental to Noble Amcat becoming a leading provider of unified contact center management solutions. He has over twenty five years experience in the design and development of IT & Telecom based commercial business applications.

Since 1995, Jim has been responsible for leading the Research & Development team at Noble Amcat. During this time, he has been instrumental in designing and developing the first Windows based predictive dialing system which received Call Center Solutions Magazine’s ‘Product of the Year award’ in 1999 for innovative blending of inbound/outbound calling. Under Jim’s direction, Noble Amcat is continuing to focus on developing new and innovative operational efficiency products for the call center market. Prior to joining Noble Amcat, Jim worked with a number of IT companies including Indepth Data Inc. He began his career with the U.S. Air Force where he worked for over ten years in software development.


Colin Chave

Colin Chave manages Noble Amcat's UK and EMEA operations, with 18+ years of contact centre technology experience. A specialist in business development and an industry veteran with proven leadership in the EMEA region, Colin is responsible for overseeing the company's Pan European relationships.

 

 

 

 

Jeff Fontenot 

Jeff Fontenot brings over twelve years of industry experience in account management, business development & CRM knowledge to Noble Amcat. Jeffs excellent understanding of consultative selling, with particular skills in analyzing the individual requirements of a business provides Noble Amcat with a process-oriented approach to understanding a companys customer interaction and data management requirements. This successful methodology provides strong benefits and positive ROI for Noble Amcat customers. Previously with POS (point of sale) technology specialist, Savista Corporation, Jeff has also worked at several Oklahoma-based technology companies including Apigent Solutions. Jeff is a member of the Project Management Institute.



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Noble Amcat Host Contact Centre Evolution 2008 [ more ]
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