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Professional Interactions
Enhanced Contacts
Competitive Positioning

Blended inbound outbound software improves call center CRM with a unified multi-channel solution.
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Agent Productivity
First Call Resolution
Greater Profitability
CTI based contact center software increases productivity with call blending, inbound IVR, and predictive outbound dialers.
Customer Interaction
Distributed Workforce
Information Flow
Improve contact center management with enhanced security, real time reporting, and service level alerts.
walter TeleMedien The Amcat contact centre solution enabled walter TeleMedien to improve productivity through a complete unified inbound o...... [ more ]
 
 
 
 
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CTI   IP
Contact Center		   IVR   Workforce
management
Amcat solutions encompass the most
needed contact center technologies		 Learn more
Dialing   Recording   ACD   Multi-channel
contact
Get all the details about IP Solutions. Get the new Pocket Guide.   IP enabled Centers provide better customer services with reduced costs along with enhanced management, visibility and control. Amcat has the knowledge and expertise to help you take advantage of the IP model. Download our ne... [ more ]
  • 3/13/2008 Noble Amcat Host Contact Centre Evolution 2008 [ more ]
  • 3/12/2008 SNUG: Select Noble� Users Group Conference 2008 [ more ]
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